optImIzIng systems, leadIng teams
System Engineer
System Engineer with 8+ years' experience managing multi-tenant virtualization and IT infrastructure in San Francisco.
BayNODE
System Analyst
San Francisco, CA
Sep 2021 - Present
Execute system engineering responsibilities across various companies to achieve business objectives. Uphold BayNODE's multi-tenant virtualization environment in accordance with MSP guidelines. Manage multiple RDS farms to ensure seamless daily operations and business continuity f
BayNODE
System Analyst
San Francisco, CA
Sep 2021 - Present
Execute system engineering responsibilities across various companies to achieve business objectives. Uphold BayNODE's multi-tenant virtualization environment in accordance with MSP guidelines. Manage multiple RDS farms to ensure seamless daily operations and business continuity for various enterprises. Contribute to the design and scalability of tools like remote desktop gateways and always-on VPN, enhancing remote workforce productivity. Monitor, maintain, and analyze multiple Microsoft Office 365 tenants to ensure compliance with security standards. Collaborate in the development of new cybersecurity protocols as part of the assessment team. Maintain network infrastructure, including firewalls, switches, routers, and access points, performing firmware updates, and addressing minor routing and switching issues.
PepsiCo
Compute Operations Lead/System Engineer
Istanbul, TURKEY
April 2020 - Dec. 2020
Directed system engineering efforts for a Fortune 500 company to fulfill business objectives. Orchestrated the maintenance, configuration, and reliable operation of computers serving approximately 200,000 employees.
Installed and upgraded computer software, managed virtual servers, and implemented automation processes.
Provided comprehensive customer support by resolving hardware and software issues for clients.
Documented problems and solutions to enhance PepsiCo's End User Experience for future reference.
Collaborated with management to devise strategies for enhancing technical support services.
SabanciDx
System Support Specialist
Istanbul, TURKEY
Jan. 2019 - April 2020 System Support Specialist/Microsoft Team Member
Delivered system engineering solutions to fulfill the operational needs of 20 different companies spanning diverse industries and geographies with a collective workforce of 100,000.
Coordinated and maintained critical technical tools such as Active Directory, DHCP, DNS, and Security Group Policy.
Provided essential operational support for Microsoft Exchange Servers, Lync, Skype for Business, Microsoft Servers, Windows Update Management, and HP Server Automation.
Facilitated the onboarding of new system engineering personnel through the company's technical orientation program.
PriceWaterhouse Coopers
System Administrator
Istanbul, TURKEY
Nov. 2017 – Dec. 2018 System
Managed all system requirements for a company generating approximately $200 million in annual revenue.
Oversaw the management and upgrading of IBM’s Lotus Notes system for the entire division, comprising around 1,500 employees.
Planned, installed, deployed, and configured products including Active Directory, Google G Suite, Microsoft products, and IBM’s Lotus Notes Admin Console.
Provided training to interns, junior system engineers, and support specialists on technological processes.
Conducted customer meetings to understand evolving needs and evaluate the quality of the company's relationship with them.
Microsoft Office 365 management
Google G Suite Management
Lotus Notes Administration
Vmware/ESXi Administration
Hyper-V virtualization/Scaling/Clustering
Windows Servers 2012/2016/2019
Azure Fundamentals
Active Directory Management
DNS, DHCP
Group Policy Management
RDS Scaling and Deployment
Windows Server Security Hardening
System Center Suit 201
Microsoft Office 365 management
Google G Suite Management
Lotus Notes Administration
Vmware/ESXi Administration
Hyper-V virtualization/Scaling/Clustering
Windows Servers 2012/2016/2019
Azure Fundamentals
Active Directory Management
DNS, DHCP
Group Policy Management
RDS Scaling and Deployment
Windows Server Security Hardening
System Center Suit 2019
o SCCM
o SCVM
o SCOM
o SC orchestrator
Compliance Reporting
HP Server Automation
Cyberark
Agile
Powershell Scripting
Endpoint Management
o Symantec Endpoint Protection
o Microsoft Intune
Brightmail
Vmware Airwatch
Analytical Skills
Work well under pressure
Time management and prioritization
I hold a Bachelor's degree in Computer Engineering from Beykent University. During my time there, I maintained my scholarship to pursue my Master's in Computer Engineering between 2016 and 2018. Driven by my aspirations, I embarked on a journey to America to pursue another Master's degree in Computer Science, specializing in Data Science,
I hold a Bachelor's degree in Computer Engineering from Beykent University. During my time there, I maintained my scholarship to pursue my Master's in Computer Engineering between 2016 and 2018. Driven by my aspirations, I embarked on a journey to America to pursue another Master's degree in Computer Science, specializing in Data Science, at Fitchburg State University in Massachusetts from 2021 to 2022.